Privacy Policy
Effective Date: 8-May-2025
At Digital Zone, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, protect, and share your information when you use our services.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, phone number, and date of birth
- Payment Information: Bank card details (processed securely through certified payment processors)
- Transaction Information: Purchase history and order details
1.2 Information We Collect Automatically
- Device Information: Device type, operating system, unique device identifier
- Usage Information: Pages visited, time spent, clicks
- Location Information: IP address, approximate geographic location
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing Transactions: Execute your orders and deliver digital vouchers
- Account Management: Create and maintain your user account
- Customer Support: Respond to your inquiries and resolve issues
- Service Improvement: Analyze usage to enhance our platform
- Marketing: Send promotional offers and updates (you can opt out at any time)
- Security: Prevent fraud and protect our services
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Payment Processors: To process transactions securely
- Service Providers: Who help us operate our platform
- Business Partners: Voucher brands to fulfill your orders
- Legal Authorities: When required by law or to protect our rights
4. Data Security
We use advanced security measures to protect your information:
- SSL/TLS encryption for all data transfers
- Payment data protected according to PCI-DSS standards
- Limited access to personal information for authorized employees only
- Regular security monitoring and auditing
5. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your inaccurate information
- Deletion: Request deletion of your personal data
- Opt-Out: Refuse to receive marketing communications
- Data Portability: Obtain your data in a usable format
6. Cookies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze traffic and usage
- Personalize content and advertisements
- Improve platform security
You can control cookies through your browser settings.
7. Data Retention
We retain your personal information as long as your account is active or as needed to provide services. We may retain some data for longer periods to comply with legal obligations or resolve disputes.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.
9. Changes to Privacy Policy
We may update this policy from time to time. We will notify you of any significant changes via email or a prominent notice on our platform. Your continued use of the service after changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@digitalzone.app
- Location: Baghdad, Iraq • Dubai, U.A.E